Palm Beach International Airport (PBI) Lost and Found helps travelers report misplaced belongings and inquire about recovered items. Passengers who lose personal items in the terminal or other public areas can contact the Lost and Found office for assistance.
Items left onboard an aircraft must be reported directly to the operating airline. For belongings missing after a TSA inspection of checked baggage, travelers should contact the Transportation Security Administration (TSA).
Palm Beach International Airport Lost and Found Office Contact Details
Travelers can use the following PBI Lost and Found office contact details to report missing property and ask about the retrieval process.
|
Location |
Main Terminal, Level 2 |
|
Operating Hours |
08:00 A.M. to 05:00 P.M. (Monday to Friday) 08:00 A.M. to 04:30 P.M. (Saturday) |
|
Phone Number |
561-556-3785 Code - 859 |
|
Text Message |
859 to 561-556-3785 |
|
After Hours Phone Number |
561-471-7420 |
How to Report Lost Items at Palm Beach International Airport?
Travelers who lose belongings at PBI can follow these steps to submit a report online, if the airport's reporting form is available:
- Visit the official PBI Airport Lost and Found webpage.
- Locate the lost-item reporting form or submission link.
- Describe the missing item, including its type, brand, color, and distinctive features.
- Enter the location, date, and approximate time that you last saw the item.
- Review the details for accuracy and submit the report.
Alternatively, travelers can text 859 to 561-556-3785 or call 561-556-3785 and enter code 859 for lost things at security checkpoints or in airport public areas.
Note: If travelers misplace their belongings at ticket booths, gate areas, or on airplanes, they should notify the airline directly.
How to Collect Found Items at PBI Airport?
Passengers can pick up their misplaced items in person at Palm Beach International Airport Lost and Found during regular business hours, which are 08 A.M. to 05 P.M. Monday through Friday and 08 A.M. to 04:30 P.M. on Saturday.
- Bring a valid photo ID to verify your identity
- If passengers cannot collect the item directly, they can connect with the representatives to pick it up by providing the requisite authority and confirming they have sufficient identification.
- After-hours pickup can also be arranged in advance.
In addition to this, when passengers have a self-addressed, stamped mailing container, they can return small things via the U.S. Mail if they are unable to visit the airport in person. In relation to this, they should make direct arrangements with their preferred provider and let the Palm Beach County Department of Airports know so they can get it ready for shipping.
Note: Since PBI Airport only keeps recovered items for 30 days after the date of receipt, get in touch with Lost & Found as soon as possible.
Items Not Accepted by PBI Airport’s Lost and Found
Certain items cannot be processed through the Palm Beach Airport Lost and Found service because they may require separate security, safety, or legal handling procedures. These may include:
- Combustible or dangerous materials
- Ammunition, weapons, and firearms
- Prohibited chemicals or illicit drugs
- Infectious or biohazardous materials
Palm Beach International Airport Lost & Found Map
Travelers can use the map to find the Lost and Found office.
